Refund policy

Return & Refund Policy

CCV Cosmetics — Return & Refund Policy

Last Updated: September 3, 2026

At CCV Cosmetics, we take pride in providing high-quality hair and beauty products. Because of the nature of our products and for health, safety, and hygiene reasons, all sales are final.

No Returns, Exchanges, or Refunds

CCV Cosmetics does not accept returns or exchanges and does not provide refunds once an order has been placed, except where required by applicable law or as otherwise stated in this policy.

Please carefully review your order, including your products, quantities, colors, shades, sizes, and shipping information before completing your purchase.

By placing an order with CCV Cosmetics, you acknowledge and agree to our final sale policy.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

  • Any additional information we may need to review your claim

If your claim is approved, CCV Cosmetics may, at our discretion, provide a replacement or another appropriate resolution, subject to applicable law.

Order Changes & Cancellations

Once an order has been submitted, changes or cancellations are not guaranteed.

If you need to request a change or cancellation, please contact us as soon as possible. Orders that have already been processed or shipped cannot be changed or canceled.

Contact Us

If you have questions about our Return & Refund Policy or believe you received a damaged, defective, or incorrect product, please contact us:

CCV Cosmetics
Email: ccvcosmetics@aol.com

Thank you for choosing CCV Cosmetics. We appreciate your business and are committed to providing you with a quality beauty experience.