Shipping policy

Shipping Policy

CCV Cosmetics — Shipping Policy

Last Updated: September 3, 2026

Thank you for choosing CCV Cosmetics. We are committed to carefully preparing and packaging every order so your beauty products arrive safely and ready to enjoy.

1. Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.

Business days are Monday through Friday and do not include weekends or major holidays.

During product launches, promotions, holidays, or periods of high order volume, processing times may be longer than usual.

Once your order has been processed and shipped, you will receive a shipping confirmation and tracking information when available.

2. Shipping Times

After your order has been processed, estimated delivery times will depend on the shipping method selected at checkout and the destination.

Please understand that shipping times are estimates and are not guaranteed delivery dates.

Delays may occur because of:

  • Weather

  • Holidays

  • Carrier delays

  • Incorrect or incomplete shipping information

  • High shipping volume

  • Natural disasters

  • Other circumstances outside of CCV Cosmetics' control

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your information before submitting your order.

CCV Cosmetics is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an incorrect address after placing your order, contact us as soon as possible. While we will do our best to assist, we cannot guarantee that an address can be changed after an order has been submitted or processed.

4. Tracking Information

When tracking information is available, it will be provided to the email address associated with your order.

Once a package has been transferred to the shipping carrier, customers can use the provided tracking information to monitor delivery status.

Tracking information may take some time to update after an order has shipped.

5. Lost, Stolen, or Missing Packages

CCV Cosmetics is not responsible for packages that are lost, stolen, or misplaced after being marked as delivered by the shipping carrier.

If your tracking information states that your package has been delivered but you cannot locate it, we recommend:

  1. Checking around your delivery location.

  2. Asking household members or neighbors if they received the package.

  3. Contacting the shipping carrier directly.

  4. Contacting your local delivery facility if necessary.

CCV Cosmetics may assist with providing available order or tracking information but cannot guarantee replacement or reimbursement for packages confirmed as delivered.

6. Damaged Packages

If your package arrives damaged, please contact CCV Cosmetics as soon as possible.

Please provide your order number and clear photographs of the damaged package and products.

We will review the situation and determine whether a replacement or other resolution is appropriate.

7. Incorrect or Missing Items

If you believe you received an incorrect item or an item is missing from your order, please contact us within 48 hours of delivery.

Include your order number and photographs of the package and products received so we can investigate the issue.

8. International Shipping

At this time, CCV Cosmetics [does/does not] offer international shipping.

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary.

9. Shipping Fees

Shipping charges are calculated and displayed at checkout unless a promotional offer provides otherwise.

CCV Cosmetics reserves the right to change shipping rates and available shipping methods at any time.

10. No Returns or Refunds

All CCV Cosmetics purchases are final sale.

We do not accept returns or exchanges and do not provide refunds except where required by applicable law or when CCV Cosmetics determines that a product was damaged, defective, or incorrectly fulfilled.

Please review our Return & Refund Policy for additional information.

11. Contact Us

If you have questions about your order or shipping, please contact CCV Cosmetics through the customer service contact information provided on our website.

CCV Cosmetics
Luxury. Clean. Beautiful.